Privacy and Data Protection Policy (as of May 2018):
Welcome to our website. This website is owned by:
Bernard Breton, CEO/Manager of
404, route du Mandement
P.O. Box 128
Satigny, Switzerland 1242,
who is responsible for the processing of your personal data.
The Data Protection Policy presented herein applies to all websites, sub-domains, customer and intranet portals, and other online activities operated by our company. Subsequently, the Policy described herein does not apply to third party sites, including those that can be accessed through a shared hyperlink.
We take great care in ensuring your personal data is kept secure, in connection to and in compliance with Act n. 78-17, known as “Information Technology, Data Files and Civil Liberties” enacted on 6 January 1978 (France), and the European General Data Protection Regulation (GDPR) n. 2016/679 enacted on 27 April 2016.
What kind of personal data is collected?
We mainly collect your name, e-mail address, occupation/position, connection data (connection times and days using your IP address), browsing data, preferences, interests, and products and services viewed.
How is your personal data collected?
Your personal data is collected from our sites using the following means:
– Data collected from user analytics tools,
– Data entered in online forms, and
– Data entered when registering for a customer account.
When completing our sites’ form fields, the requested data is mandatory, as this data is needed to provide you with information on our products and services, or to enable you to make a purchase. Without this mandatory data, our service(s) cannot meet the expectations we aim to deliver.
Data provided directly to us:
We collect data voluntarily provided by you, in such instances as filling out our contact form. The personal data collected includes your last name, first name, e-mail address, telephone number, occupation/position within your company, title, company and/or institution of affiliation and any other personal data voluntarily entered into the form fields on our sites.
Data collected automatically:
Some data, mainly technical or related to site usage and functionality, are automatically collected via your activity on our sites using cookies, integrated URLs, widgets and other technical tools. The data collected includes information on the browser used, details of the sites viewed, hyperlinks clicked, your IP address, etc.
We also use web analytics services, which currently include Google Analytics.
Google Analytics is a web analytics service provided by Google Inc. (“Google”). Information on the use of domains (including your IP address) is routed to Google in the United States of America.
Information collected from other sources:
We may also receive your personal data from different sources and add it to your account data.
We recommend that you avoid uploading images containing EXIF data which provides GPS coordinates. Site users can download and extract location data from these images.
Content embedded from other sites:
Articles on our sites may include embedded content (i.e. videos, images, articles). Content embedded from other sites use and process data in the same way that data is used and processed on the site of origin.
How is your personal data used?
We use your personal data for one of more of the following purposes:
Improve user experience on our sites and to allow the user to benefit from our sites’ features and services;
Analyse and compile statistics relating to site views and usage (number of pages viewed, number of views and activity) using Google Analytics;
Send information and personalized newsletters regarding our products, services and latest developments including news.
Answer your queries and requests for information on our products, services and latest developments.
Send you administrative information, such as our company and site information, changes to our terms and conditions and other policies;
Communicate with you as part of our customer service;
Personalize your user experience on our sites by suggesting products and services tailored to your needs and to help ensure that you benefit from our features and services;
Improve our products and services by inviting you to participate in surveys, studies, satisfaction surveys, product/service testing;
Handling requests related to rights of access to, modifying and removing your personal data.
How to manage your personal data?
You can edit your electronic communication preferences within each e-mail we send to you or by contacting us directly.
Who are the intended recipients of your personal data?
Your personal data can be used in the application of a law, regulation, regulatory or judicial decision and, where necessary, to uphold your rights and interests.
Where is your personal data stored and is it kept safe?
Your personal data is stored in our databases and with our sites’ host DIXI, the data centres of which are located in France.
Our aim is to keep your personal data using the safest and most secure means, and is only kept as long as deemed necessary to fulfil the purpose for which your personal data needs to be processed. Therefore we take all the necessary measures within the best of our ability to prevent changes to, the loss of, and unauthorized access to your personal data.
In this way, we take all the necessary physical, technical and organizational precautions within the best of our ability to prevent changes to, the loss of, and unauthorized access to your personal data.
Our host DIXI protects its servers using multiple firewalls, regular maintenance checks and technological security monitoring.
All of our sites are SSL compliant using an integrated HTTPS certificate which ensures that information and data transfers are encrypted and kept secure.
Will your personal data be transferred outside the European Union?
We would not proceed with the transfer of your personal data to a non-member state of the European Community without having first obtained your explicit consent.
What are your rights regarding your personal data?
You have the right to access, modify and delete any personal data pertaining to you, as well as the right to limit the processing and portability of your data. You also have the right, within legitimate reason, to object to the processing of your personal data and to oppose the processing of your data for prospecting purposes. Finally, you have the right to file a claim with the CNIL.
You can exercise your rights at any time by contacting our customer service:
See our contact details above.
Final specification: any such request made by mail or e-mail must be signed and accompanied by a copy of official identification documentation bearing your signature; the request should also specify the address to which the answer to your query should be sent. A response will be sent to you within one to three months upon receiving your query.
How long is your personal data retained?
Your personal data is only kept for as long as deemed necessary for the purposes for which they were collected.
Thus, in the context of our commercial relations, your data will be kept for the duration of our contractual relationship and during the legal limitation period from the end of said contractual relationship, when the data can serve an administrative purpose, namely as proof in the exercise of a right or contractual agreement.
Data collected for commercial prospecting purposes will be kept for a period of one (1) year.
Procedures in place in the event of a data breach
In the event of a leakage and/or breach in our security systems, the server or site will cease all activity until the error is found and fixed.
Sharing personal data
We do not sell, trade, or transfer your personally identifiable information to third parties.
You may at any time contact us via post, e-mail or telephone to review the personal data pertaining to you that is in our possession.
What is a cookie?
A cookie is a set of data stored on the hard drive of your device (computer, tablet, mobile) through your browser software while viewing an online service.
Cookies registered by us or third parties when you visit our sites and use our applications do not recognise you as an individual person, but only the device you are using. Cookies do not store sensitive personal data, but simply provide information on your browsing behaviour so that your device can be recognised later.
Cookies do not cause any damage to your device, they simply make usage of our sites easier, in such cases as recovering your preferences, pre-filling certain form fields and adapting the content of our services.
Only you may choose whether you wish to have cookies stored on your device and you can easily manage the registration of cookies yourself.
– Which cookies are used on our site?
– Functional cookies
The functional cookies that we use enable us to:
Adapt our sites’ presentation to your device’s display preferences (language, display resolution, operating system, etc.), according to your device’s visualization and viewing hardware and software;
Facilitate your search by automatically saving your searches;
Improve user experience by enabling the pre-filling of certain fields on our forms.
Statistics cookies (or analytics)
The analytical cookies that we use allow us to better understand how our site operates and to improve our services by registering frequency and usage statistics and volumes (topics and content viewed, navigation, etc.).
With your prior consent, we automatically receive and store the following data from your device and the browser you use:
Actions performed on the site
We use renowned tools such as Google Analytics to collect statistics on user behaviour.
You can also prevent Google from collecting and using data (cookies and IP address) by downloading and installing a browser plug-in available at https://tools.google.com/dlpage/gaoptout?hl=en
Disabling cookies: Most browsers accept cookies automatically, but if you so wish, you can edit your browser’s preferences to block them from future use. The “Help” section on the toolbar of most browsers enables you to prevent your device from accepting new cookies, make your browser notify you when you receive a new cookie, or completely disable cookies. Site visitors who disable their cookies still have the option to browse certain pages on the site, but some features may be inactive.